Below are some answers to some of the most popular questions which are are asked about artificial grass and it’s installation. If you’re unable to find the answer, please feel free to call us on 0121 716 0001  and a member of our team will be happy to assist you with your question.

If your question is related to the price and cost of installing artificial grass at your property, you may benefit from using our instant price calculator. To use this, you would need to know the approximate m2 of the area you are looking to cover. Please note that this is a rough estimate to give you an indication of the cost involved. For an accurate quotation, we would need to visit the premises.

How does the artificial grass compare to a real grass ?

Any grass lover will make you aware that in order to maintain natural grass you will need lots of skill, experience, time, money, materials and equipment. With an artificial lawn, your garden requires practically no maintenance. This ensures that your time is spent relaxing and not on maintaining your garden.

How much will fitting cost approximately?

Our online calculator enables you to generate an instant estimate of how much it will cost to supply and install artificial grass. Please note, these are rough estimates and the time to install may vary based on the current state of the area and also the complexity of the layout. Our grass comes in 2m and 4m width with a maximum length of 25m to make sure your instant quote is as close to the quotation we will give you, you will need to measure the widest and longest points of you area. The calculation is based on Length x Width x m2 cost. If you are happy with the estimate and would like us to visit your project to give you a more accurate quotation, please call us on 0121 716 0001 or email us enquiries@consumergrass.co.uk. There is also an option to email yourself the quote below.

Do all grasses require sand in them?

Most of our grasses are designed to be simply rolled out and fixed. We do however recommend sand infill to add weight to the grass if you have children that play alot of football or large powerful dogs. The sand adds extra security to the base.

How hard is it to fit yourself?

We recommend you have your grass fitted professionally.

What about the size and shape of my garden?

The grass comes in 4m rolls and 2m roll widths and we can get whatever length you require. if you purchase the grass as a supply only It is you responsibilty to measure the length and width of the garden to calculate what roll width and length you require.

How long will my artificial grass last?

Our grass is UV stabilised, resilient  and water-resistant. We offer a 10 year warranty on all our grass.

What about maintenance?

Our grass is truly maintenance free, you just need to remove debris and leaves to maintain and enjoy a beautiful garden for many years. Cleaning can be achieved with a brush or leaf blower. You never need to water, mow or roll your garden just sits there and serves you!

What is the lifetime of the artificial grass?

A well maintained surface could last well over 20 years.

How does water affect the grass?

The grass has a holed backing allowing water to drain straight through. Rain water naturally cleans the grass and removes any accumulation of dust and dirt.

What are the various applications?

Children’s play surfaces. Mini back garden football/lawn surfaces. Dog friendly surfaces, inside and surrounding conservatories, surrounding water features, swimming pools and hot tubs, for pathways, events, filming, stage shows and exhibitions and many, many more applications.

Which is the best artificial grass to purchase?

Everyone has their own particular favourites, as you will see our grass differs to give a varity of choice and cater for everyones needs.

Would we be able to purchase and lay ourself?

Yes, no problem, when we take you order we will make sure you have all the necessary materials to perform a self installation.

Is any weeding required after installation?

Not if you correctly lay the base as any growth should be killed beforehand.

Can pests interfere and cause problems?

If you have moles, burrows, rabbit holes or ant nests, these should all be remove before proceeding with any artificial grass lawn installation. if not we cannot offer further advice so you should consult a pest control specialist.

Can artificial grass be used as a pathway surface in a garden?

Absolutely. Our grass can be used alongside natural grass to take care of a problematic part of the garden.

Can you park a car or vehicle on artificial grass?

Yes artificial grass can be used as a driveway surface.

Do you offer a maintenance service?

Artificial lawns require no maintenance, however for a fixed cost of £200 we offer a lawn aftercare service, we come and revitalise your artificial grass by power brushing your lawn and applying a pet odour treatment leaving the scent of fresh grass.

Can I walk on my artificial lawn during winter?

Winter weather is not a problem for artificial grass fitted by Consumer Grass. The lawn will not be damaged by a frost or snow.

Will an artificial lawn not feel too solid on a hard floor like concrete?


This depends on the surface you select, if you select a soft bouncy grass like our Jupiner 40mm grass for instance it counteracts the hard floor base. We would recommend meeting with one of our designers to discuss the best solution.

How long does the installation take?

All our installs depending on size take around 2-3 days but can differ from time to time during bad weather periods but when you place your order we are able to calculate a schedule to fit with your required timeline.

Is it secure?


We have various methods to secure the surface. Certain installations require the support of pre treated wood edges that we can insert attachments onto. We install a hardcore and sand based surface, We also use pins, which are dropped into the pile and hidden. Whatever method we choose, Consumer Grass secure your lawn to last for over 20 years.

What about seaming joints?

All our installations are seamless which means we have the skill and experience to join the artificial grass without showing a seam.

How quick can you fit me in?

We always hope to give an installation date within 24 hours after your initial quotation. If it is only a one day job we should be able to complete the artificial grass installation within a weeks time period.

Can you fit the artificial grass to irregular shapes and sizes such as circles?

Yes, no problem we just need to allow for the extra waste as the m2 of the area may be slightly more and not be the m2 we need to allow for the install.

My circumstances are tricky. Do you really understand my problem?

Answered by one of Senior Installers.

“I got into landscaping because I love it. I got into artificial grass because I saw the problems it could solve. I knew it would work in my own garden and despite my wife’s objections, I installed it and I was right: it did, and my wife loves it too. Consumer Grass have completed 100’s of private gardens and put the grass to hundreds of other uses. ”

Consumer Grass ” We simply say, tell us specifically what your circumstances are and if we cannot help, we’ll say so, but we do love a challenge and I’m sure we’ll come up with an artificial grass solution for you.”

“Had our artificial lawn done this week. Looks amazing thanks to Chris for the service and especially Jose and Carl for doing such a brilliant job. Thank you.”

Mr S - Knowle, West Midlands

“We have just had the rear of our garden landscaped with artificial grass and it looks amazing. The team of three lead by Jose were professional and tidy workers and completed the job within a few days. The finish of the lawn is great , you can’t see any joins and it has been bordered by Cotswold stone. I would definitely recommend this firm.”

Mrs L - Birmingham, West Midlands

“Consumer Grass just completed our lawn, amazing job, 2 day complete in terrible weather, the lads trooped on to complete no problems.Could not be happier and my two boys and crazy dog are putting it to good use!”

Mrs K - Birmingham, West Midlands

“Fantastic job done by Consumer Grass. Very professional, friendly guys who worked through heavy rain to finish the job. Amazing transformation of our garden. We would highly recommend them.”

Ms C. - Solihull, West Midlands

“Amazing job. So happy now got area of my garden for year round use and perfect for practising my putting on!”

Mr A. - Oldbury, West Midlands

“So had my new lawn now for a few days and it is fabulous. Cannot believe the difference it has made. Honestly didn’t think we would love it as much as we do.”

Miss J. - Stratford, Warwickshire

“In just 3 days my garden has been transformed by the team. The guys were on time, tidy, and really well organised. They were friendly and polite. I have two large dogs, and I love being outdoors, but for years I have neglected my outdoor space, and dreaded going out to flog myself to make it look half decent . My daughter said, ” best thing you have ever done !”

Mrs B. - Redditch, Worcestershire

“Amazing company in love with our new lawn so much easier and our little boy and dogs love it as well!!!”

Mrs D - Birmingham, West Midlands

“We too have just had consumer grass fit artificial lawn for us and the difference to our garden is amazing – we have gone from a dusty thread bare patch of lawn to a lush green and far more useable space”

Mr C. - Moseley, West Midlands

“We have just had our new artificial grass fitted by Consumer Grass – and it’s amazing! We have turned a lawn that was permanently waterlogged and muddy into an amazing space! The whole thing took just two weeks from first contact to finish of job, and everything was left clean and tidy afterwards. Would highly recommend!!!”

Mr W. - Leamington Spa, Warwickshire

“Absolutely in love with our new grass. The guys have done a superb job and the kids and the dog can’t believe how usable the garden is now. Thanks guys top job.”

Mr & Mrs W - Edgbaston, West Midlands

“Amazing company in love with our new lawn so much easier and our little boy and dogs love it as well!!!”

Mrs D - Birmingham, West Midlands

Unit 1, 123 Stratford Road,
Shirley, Birmingham,
West Midlands. B90 3ND

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