At ‘Consumer Grass’ our prime objective is to be a professional partner to each of our customers, by adding us to your preferred contractors list you will add value to achieve your goals and contribute to the better performance of your business.
We want to make sure that as a partner you are entirely satisfied with everything we do for you. Whatever your artificial grass needs, we want to offer you the best advice and an exceptional solution that’s ‘right’ for you in every respect.
Our commitment to providing the highest levels of customer service is based on the following guiding principles:
- Work as professional partners with our customers rather than as suppliers
- Keep our commitments and obligations of responsibility
- Offer you the best advice at all times and strive to achieve equally high standards of work
- Communicate clearly, responsibly and effectively; always responding quickly to any of our service requests
- Use our scale and long term supplier relationships to offer the best artificial grass at extremely competitive prices
- Hold substantial stocks for speed and consistency of supply
- Guarantee the quality of our products for 10 years and fitting for 1 year
- Follow a robust environmental policy, including the removal of all waste from site for recycling.
- Adhere to stringent management systems and quality control procedures
- Deliver an exceptional service through our installation teams
- Provide a prompt and efficient after sales service
Should you require any further information or to discuss your needs please contact us via the contact form or alternately ring us on 0121 716 0001.